Terms of Service

Introduction

These Terms of Service (”Terms”) govern your access to and use of the GIMLabs platform, including our websites, mobile applications, and related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

The Services are provided by SoTech Studio Limited (”GIMLabs”, “we”, “us”, or “our”), a company registered in England and Wales.

Acceptance of Terms

By creating an account or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.

If you are using the Services on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.

Description of Services

GIMLabs provides a cloud-based geotechnical data management platform that helps engineers and drillers capture field data, manage project information, and generate professional reports and exports.

Account Registration

To access certain features of the Services, you must register for an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorised use of your account

Subscription and Payment

Access to certain features of the Services requires a paid subscription. By subscribing, you agree to pay all applicable fees as described in our pricing. Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your plan).

We reserve the right to change our prices upon reasonable notice. Price changes will take effect at the start of the next subscription period following the date of the price change.

Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorised access to any part of the Services
• Interfere with or disrupt the integrity or performance of the Services
• Upload or transmit viruses, malware, or other malicious code
• Use the Services to infringe the intellectual property rights of others
• Resell, sublicense, or redistribute the Services without our written consent
• Use automated systems or software to extract data from the Services

Intellectual Property

The Services and all content, features, and functionality are owned by GIMLabs and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

You retain ownership of any data you upload to the Services. By uploading content, you grant us a license to use, store, and process that content solely to provide the Services to you.

Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR. We implement appropriate technical and organisational measures to protect your data.

Service Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may temporarily suspend access for maintenance, updates, or circumstances beyond our control. We will provide reasonable notice of planned maintenance where possible.

Limitation of Liability

To the maximum extent permitted by law, GIMLabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from your use of the Services.

Our total liability for any claims arising from these Terms or your use of the Services shall not exceed the amount you paid to us in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless GIMLabs and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from your use of the Services or violation of these Terms.

Termination

You may terminate your account at any time by contacting us. We may terminate or suspend your access to the Services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Services will cease immediately. We will retain your data for a reasonable period to allow you to export it, after which it may be deleted.

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on our website and updating the “Last Updated” date. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms, please contact us at:

SoTech Studio Limited

Cedar Barn, White Lodge, Walgrave, Northampton, Northamptonshire, NN6 9PY

Email: privacy@gimlabs.io