Question 1

What is GIMLabs and who is it for?

Accepted Answer

A one-stop geotechnical information management platform designed for engineers and drillers to digitise log capture, streamline data entry and generate professional reports.

Question 2

Is there a free trial?

Accepted Answer

Yes - 28 days, full-feature access. No credit card needed, so you can evaluate risk-free before you buy.

Question 3

Can I work offline and sync later?

Accepted Answer

Absolutely. The Log module works fully offline; any changes you make will auto-sync as soon as you're back online.

Question 4

How secure is my data?

Accepted Answer

We employ end-to-end encryption, SOC-2-compliant hosting, and regular backups. You retain full ownership and control of all your project data.

Question 5

Can I customise GIMLabs?

Accepted Answer

Yes - tailor data fields, workflows and reports to your needs.

Question 6

What's included in my subscription?

Accepted Answer

All updates, new features and standard support are bundled in your plan. Optional professional services (onboarding, training, custom integrations) are available à la carte.

Question 7

How do I get started?

Accepted Answer

Simply sign up for the free trial, invite your team and follow our guided setup wizard. Most users are up and running in under an hour.

Provider	Service	Location
Amazon Web Services, Inc.	Cloud hosting and storage	USA / EU
MongoDB, Inc.	Database	USA / EU
Vercel Inc.	Application hosting	USA / EU

Provider	Service	Location
Mapbox, Inc.	Maps and geocoding	USA
MapTiler AG	Map tiles	Switzerland
OpenStreetMap Foundation	Map data	UK
British Geological Survey	Geological data	UK
Environment Agency	Environmental data	UK

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